Privacy Policy

We may collect your name, email address, phone number, message details, reservation details, shipping address, billing address, order details, and other information you choose to send us.

For shop purchases, payment information is handled by our checkout and payment providers. We do not intend to store full credit card numbers on this website.

Members who use the 7 Spring mobile app sign in with their membership account. Through the app we collect and store the member information needed to run the club: your email address and profile details (name, preferred salutation, phone number, and NYC residency), your profile photo if you add one, and the preferences you choose to share with us — dietary restrictions (including any food allergies you tell us about), drink and seating preferences, interests, and backgammon experience.

If you record a food allergy, our host sees it in our staff app when you arrive. When you book a table in the app through OpenTable, your recorded allergy is sent with that booking: it is included in the reservation note OpenTable passes to the club, and OpenTable handles it under its own privacy policy. Please still mention any allergy when you order.

The app can also open Resy's reservation page. Information you enter there is handled by Resy under its own privacy policy.

If your membership needs a card for its renewal, you enter it in Stripe's secure payment form inside the app, with your billing address. Stripe processes and stores the card and its billing address; we do not receive or store the full card number. Stripe's software in the app also collects technical information about how the payment form is used, to run it and to help prevent fraud.

Messages you send to the concierge and notes you post when looking for a game are stored with your account so our team and, where you choose, other members can respond to them. If you play backgammon online through the app, your moves and match results are stored with your account to run the game and show your match history.

If you enable push notifications, we store your device push token and a random per-install identifier so we can deliver notifications to your device and stop sending them when you sign out. If the app encounters an error, it sends us a diagnostic report (error type, message, app and OS version) so we can fix the problem; these reports are scrubbed of personal details before they are sent and are not tied to your account.

All of this information is used to provide the membership experience — we do not use it for advertising, we do not track you across other companies' apps or websites, and we do not sell it.

In the member app, open Profile, then Settings, then Delete account. Deleting your app account permanently removes your member sign-in and app access across devices, device notification registrations, in-app notifications, and app-only matchmaking profile. Your comments are removed from member view and your reactions are removed. Historical matches remain intact, with your identity shown to other members as a former member.

Deleting app access does not cancel your club membership or stop dues. Membership cancellation follows the membership agreement. Your club membership profile, including contact details, photo, and hospitality preferences, remains in club records while you are an active member. Membership and billing records are kept for club operations and the accounting, tax, and dispute-resolution purposes described below.

Booking and concierge records, reports of abuse and related evidence, and records linking historical matches remain available to authorized staff for member service, safety, and dispute resolution. Reported comments retained as evidence are hidden from other members. These records follow the retention rules below; deleting app access does not erase the separate club relationship. Contact us using the details below for broader privacy or club-record requests.

Authorized employees use the 7s Operations app to run member service, admissions, coat check, table service, membership review, inventory, and in-person membership payments. The app stores the employee account identifier and email used to sign in. It also lets employees view or submit operational records such as member and applicant names, email addresses, phone numbers, photos, application details, internal notes, concierge messages, visit and coat-check records, inventory counts, invoices, and membership-payment history.

When an employee uses Tap to Pay on iPhone, Stripe processes the card and collects the device location required to validate where an in-person payment occurs and reduce fraud. 7 Spring receives transaction details needed to record the payment, such as its status, amount, payment identifier, card brand, and last four digits; we do not receive or store the full card number.

The app sends scrubbed operational diagnostics when an error or stalled request occurs. These reports can include the error type, app and operating system version, affected feature, request timing, and a random runtime-session identifier. They exclude request bodies, authentication tokens, card data, precise coordinates, employee or member identity, and email addresses.

Operations data is used to run and secure the business and is available only to authorized employees. We do not use it for third-party advertising, track employees across other companies' apps or websites, or sell it.

We use personal information to respond to inquiries, run reservations, process and fulfill orders, provide customer service, prevent fraud, maintain our records, and comply with legal, tax, accounting, and security obligations.

If you sign up for email updates, we use your email address to send those updates. You can unsubscribe from marketing emails at any time.

We share information only as needed with service providers that help us run the business, such as website hosting, reservations, ecommerce checkout, payment processing, shipping, email, analytics, and professional advisers. We do not sell personal information.

Our website and service providers may use cookies or similar tools to keep the site working, understand traffic, improve the website, and measure shop activity. You can control cookies through your browser settings.

We use reasonable administrative, technical, and physical safeguards for personal information. We keep information only as long as needed for the purposes above, unless a longer period is required for legal, accounting, tax, security, or dispute-resolution reasons.

For privacy questions or requests, email support@7springnyc.com.