Privacy Policy

We may collect your name, email address, phone number, message details, reservation details, shipping address, billing address, order details, and other information you choose to send us.

For shop purchases, payment information is handled by our checkout and payment providers. We do not intend to store full credit card numbers on this website.

Members who use the 7 Spring mobile app sign in with their membership account. Through the app we collect and store the member information needed to run the club: your email address and profile details (name, preferred salutation, phone number, and NYC residency), your profile photo if you add one, and the preferences you choose to share with us — dietary restrictions (including any food allergies you tell us about), drink and seating preferences, interests, and backgammon experience.

Messages you send to the concierge and notes you post when looking for a game are stored with your account so our team and, where you choose, other members can respond to them. If you play backgammon online through the app, your moves and match results are stored with your account to run the game and show your match history.

If you enable push notifications, we store your device push token and a random per-install identifier so we can deliver notifications to your device and stop sending them when you sign out. If the app encounters an error, it sends us a diagnostic report (error type, message, app and OS version) so we can fix the problem; these reports are scrubbed of personal details before they are sent and are not tied to your account.

All of this information is used to provide the membership experience — we do not use it for advertising, we do not track you across other companies' apps or websites, and we do not sell it. To remove your information, contact us using the details below.

We use personal information to respond to inquiries, run reservations, process and fulfill orders, provide customer service, prevent fraud, maintain our records, and comply with legal, tax, accounting, and security obligations.

If you sign up for email updates, we use your email address to send those updates. You can unsubscribe from marketing emails at any time.

We share information only as needed with service providers that help us run the business, such as website hosting, reservations, ecommerce checkout, payment processing, shipping, email, analytics, and professional advisers. We do not sell personal information.

Our website and service providers may use cookies or similar tools to keep the site working, understand traffic, improve the website, and measure shop activity. You can control cookies through your browser settings.

We use reasonable administrative, technical, and physical safeguards for personal information. We keep information only as long as needed for the purposes above, unless a longer period is required for legal, accounting, tax, security, or dispute-resolution reasons.

For privacy questions or requests, email cafe@7spring.nyc.